Breaking news is a term used to describe events that are occurring and need to be reported immediately, such as a shooting or natural disaster. This kind of news is often reported in real time, meaning that it is updated frequently as new information becomes available. NPs who are in the position of breaking bad news often face challenges when conveying this type of information to patients and their families.
When delivering difficult news, it is important for the messenger to be able to empathize with the recipient and have a clear plan of action in place prior to the conversation. It is easy to get caught up in the emotional turmoil of delivering bad news, which can distract from a greater objective such as making the person feel supported or working through the situation together.
Shooting the messenger is one of the oldest dynamics in human behavior, and it is still a reality for many people who work in sensitive positions. However, there are a few strategies that can help minimize the possibility of messenger blowback.
To begin with, it is critical for the messenger to understand that their reaction will be as dramatic or more so than the person who receives the news. As a result, it is helpful to work through one’s own emotions beforehand, and to take the time necessary to prepare for the news ahead of time. Additionally, it is crucial to assess how the recipient may be feeling before delivering the news, as this can help determine how much or how little background information to provide.